For Success, Value Speed and Feedback Over Secrecy
Guy Kawasaki has posted a video of “Startup Success,” a recent panel event moderated by Kawasaki and featuring five Silicon Valley entrepreneurs.
Highlight
During the 1 1/2 hour panel, the following exchange was especially insightful:
Kawasaki: “We have an audience primarily of entrepreneurs so if you could just give them your top one, two, maybe three tips about starting a company.”
Reid Hoffman, Co-Founder and CEO, LinkedIn: “There is a tendency to be very closeted because you think that you have this unique idea that no one else has thought of and by being secretive about it you’ll get kind of an avenue to market. At least go to 3 to 5 of the smartest insightful people you know and get them to critique your idea because frequently at least half the time you can find out what the serious problem is. And, you should give some serious thought to whether or not that is an overcome-able thing. One of the things I most often see in early entrepreneurial things is they say ‘well I’ve got this idea and…’ and I say ‘well yeah, the problem is you have to get 10 million users into your system until it starts to get useful at all’ and at that much of a ramp you have a problem… So, value speed and value intelligent feedback over secrecy.”
Hoffman goes on to offer some other great tips and anecdotes on the consumer Internet. To watch the full exchange, skip to the 33:00 minute point of the video.
Analysis
I wanted to specifically point out Hoffman’s answer here because it encourages a level of transparency even at the birth of an idea. I believe that companies who take this advice to value speed and intelligent feedback over secrecy and build it into their company culture and market presence will have a major advantage in the marketplace. They’ll have a better chance at getting things right, at innovating and at showcasing their leadership. Although startups have the best chance to do this since they are starting from scratch, incumbents also have the opportunity to do so.
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